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Terms and Conditions

Buying Online


Ordering online from Runners Edge is straightforward.  Simply click the 'add to cart' button associated with the item you wish to buy and it will be added to your shopping bag.  In many cases products come in a variety of sizes and you will also be prompted to choose which you want. When you add something to your cart you will be taken to the shopping bag page from where you can checkout your items, amend the contents of the bag or carry on shopping. 

We offer a range of deals on our products from time to time including discounts on multiple items - prices shown within the shopping bag page reflect these discounts if you have qualified for any of the promotions.
You can reach your shopping bag at any other by clicking the 'view' button next to the shopping bag icon at the top right hand corner of the screen.

All prices shown are in Pounds Sterling, inclusive of VAT where applicable. VAT is charged at 20%.

Your online purchase can be paid for by Visa (including Delta and Electron), Maestro and Mastercard.

Your card details are protected by the latest SSL 128 bit encryption - we hold no record of your card number on our systems.

Race vouchers/prizes can only be used on full priced items. 

Our eCommerce website works as follows:

Once you purchase something from us it goes into a 'cloud' giving us the option to accept payment or not accept payment.

When we don't accept the payment we cancel the transaction so this means nothing has been taken. 

From your end it may look like we have taken the money and then not given you a refund. 

If a customer has purchased a product which we do not have in stock it can take up to 7-10 working days for the funds to be released back into customers bank account.

Your card is not debited until the products you have ordered are dispatched.  DELIVERY IS FIRST CLASS SIGNED FOR AND FREE IN THE UK. 
Delivery Schedule
Orders are normally processed and despatched within 24 hours. If, due to high demand, we are temporarily out of stock and unable to despatch your order (or part of it) within 5 working days (excluding weekends and public holidays), we will contact you with an expected despatch date and give you the choice of either accepting the revised date or cancelling the order (or part of it) without charge.

Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Credit Card Security
All credit card details are handled by Secure Hosting, thereby offering secure transactions for customers. Credit card details are not held in any form on Runners Edge systems.

Privacy Policy
For your convenience, cookies are used on this shopping site to keep track of the contents of your shopping bag once you have selected an item.  Registering with and
Logging in to the site will also place a cookie on your PC.

Runners Edge does not disclose your personal information to any third party.

Returns Policy
Please contact us first before returning any items to enable us to process your return efficiently. If you are returning goods which are unsuitable or the wrong size, they must be unused and in a saleable condition. Once we have received them back, we will arrange to replace them or credit you. Except in exceptional circumstances, we would expect you to return them within 14 days.

A postage & packing charge of £6.00 applies if we are requested to send out a replacement item. If you are returning faulty goods, simply send them back to us with a copy of your receipt and clear instructions of what you want us to do.

Please ensure the goods are clean and dry when you send them. We will either replace the goods or credit you. All goods supplied by Runners Edge come from official
sources and are covered by normal manufacturer's warranty. Our policy does not affect your statutory rights.

We make every effort to ensure that all information on our website is accurate and up-to-date. However, we exclude all liability for any information created or submitted by any third party. This includes the contents of websites which are referenced or linked on this website. We reserve the right to alter prices and specifications without further notice.